iPad Now Available

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The Apple iPad. The name is a killing word -- more than a product -- it's a statement, an idea, and potentially a prime mover in the world of consumer electronics. Before iPad it was called the Apple Tablet, the Slate, Canvas, and a handful of other guesses -- but what was little more than rumor and speculation for nearly ten years is now very much a reality. Announced on January 27th to a middling response, Apple has been readying itself for what could be the most significant product launch in its history; the making (or breaking) of an entirely new class of computer for the company. The iPad is something in between its monumental iPhone and wildly successful MacBook line -- a usurper to the netbook throne, and possibly a sign of things to come for the entire personal computer market... if Apple delivers on its promises. And those are some big promises; the company has been tossing around words like "magical" and "revolutionary" to describe what many have dismissed as nothing more than a larger version of its iPod touch. But is that all there is to this device? Is the hope that Apple promises for this new computing experience nothing more than marketing fluff and strategic hyperbole? Or is this a different beast altogether -- a true sign that change has come to the world of the PC? We have the definitive answers to those questions (and many more) right here, so read on for our full review of the Apple iPad!

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The first thing you notice about the iPad is, well, you don't really notice it. In many ways, there is just not much here -- design wise -- to comment on. The bulk of its surface is taken up by a 9.7-inch, 1024 x 768, capacitive, multitouch LED-backlit display surrounded by a glossy black bezel that some will say is too wide but, in practice, is an important design consideration that prevents the touchscreen from being inadvertently activated when handled. There's only Apple's signature "home" button to interact with, and the back of the device is a dutifully simple piece of curved aluminum. Like most Apple products, it's a beauty to behold, but it's not exactly notable for design flourishes; simply put, it's good looking but not terribly exciting. But if the design of the iPad is an exercise in restraint, it only serves to reinforce how formidable this technology feels once it's in your hands. The device has some heft, weighing in at 1.5 pounds, but is still comfortable to hang onto at most angles. Considering the computing power of the tablet, a thickness that tops out at half an inch is pretty impressive, too. But how does it feel in your hands? Well, that matte aluminum on the back surprisingly communicates warmth (though we don't recommend resting this on any bare flesh on a cold morning), and the rest of the design gets out of the way and lets you concentrate on what is really most important: that screen. And that's kind of the point, isn't it?

The iPad does house a few other components you should be aware of: a volume rocker and screen position lock (which forces the device to remain in landscape or portrait mode) on the upper right hand side, a power / sleep button and headphone jack on either side of its top edge, and Apple's famous 30-pin dock connector alongside a single thin speaker on the bottom of the unit. There is nothing outwardly notable about the buttons or layout on the iPad -- if you've used an iPod touch or iPhone, you'll find yourself right at home... and that's exactly how Apple wants it.

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As far as ergonomics are concerned, the standard seated-with-iPad-in-lap move is a completely comfortable experience, but there are definitely use cases where handling a flat slab becomes a pain. For instance, single finger typing becomes a bit of a game of hunt-and-peck, and that's the situation you find yourself in if you're ever standing with the iPad or holding the device with your other hand. We mentioned that iPad has some weight to it, and while it's comfortable to hold, it is considerably more of a handful than an iPhone. You'll feel that weight in your arms after extended period of keeping it aloft. Apple promo videos like to show their users happily grabbing the iPad and swinging their legs up onto a table -- Fonz style -- but if you're like us, most of your heavy text entry is done while seated at a standard table or desk, which means that unless you have a dock you're going to be typing on the iPad as a flat surface. The thing is, we actually found the flat-typing experience to be pretty good; it takes a little getting used to, but it's not totally bizarre either. In fact, we'd say it's a much more enjoyable experience than single-hand typing. Still, just as with the iPhone, there is a learning curve here that may diminish some hit-and-run shoppers' interest.

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Internals

As you probably know by now, the iPad packs Apple's custom, PA Semi-designed 1GHz A4 system-on-a-chip -- a single Cortex A8 core coupled with a PowerVR SGX GPU. RAM on the iPad hasn't been revealed, but we suspect there's 512MB (at least) inside here -- we'll know more once iFixit or someone else puts the pad under the knife. Also onboard is 802.11a/b/g/n WiFi, Bluetooth 2.1, a digital compass, an accelerometer, microphone, and ambient light sensor. The 3G model that ships at the end of the month will add UMTS / HSDPA data along with an AGPS chip. You can purchase the device in capacities of 16GB, 32GB, or 64GB. We had the 64GB version for this review.

In our testing, the A4 SOC seemed to deal with whatever we threw at it handily. From opening and rendering webpages to playing the most graphically intensive games (including scaled iPhone versions, of course), it didn't miss a beat. The photo app was particularly impressive, allowing for fast scrolling through high resolution pictures without a hiccup, and handling rotation and zooming with no resistance or hesitation. Applications themselves opened quickly -- not instantly. Of course, as many detractors have noted (Engadget included), there's no true multitasking here, so seeing a system with this much power perform admirably one app at a time wasn't a huge surprise, especially since we'd experienced the same thing on an earlier version at the January event (more on this in a moment). Still, it seems like the A4 has power to spare, and that's a good thing if the third party apps we used on the iPad were any indication of where things are headed -- more graphically intensive and packing far more functionality.

The battery -- a 25-watt-hour lithium-polymer (non-removable of course) -- held up surprisingly well in our testing. More on that in the battery section down below.

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Display

As we mentioned at the start of the review, the iPad is all about its screen, and Apple's 9.7-inch LED backlit IPS display does not disappoint. Colors on the screen are vibrant and saturated, while blacks feel true and deep. The iPad can be cranked up to an almost painful brightness, but also handles lower settings well -- that's especially important for readers (they even include a brightness control inside of iBooks). Because Apple employs IPS (in-plane switching) for the display, viewing angles are remarkably broad, though we can't honestly say the feature will come in handy for us -- we usually want to keep people's eyes off of our work. The screen is, as we mentioned, capacitive and multitouch, and handled input excellently -- if you're used to the iPhone, then you know how very good Apple's input technology is. To call it best in class would not be an overstatement; we've never used a more responsive screen.

We know there's a lot of talk about reading with this type of display versus a Kindle or other E-Ink device, but we'll just be straight with you -- it didn't hurt our eyes to use this as a reading device. You're able to crank the brightness down a significant amount, but it's also just a matter of adjustment. After a few minutes we didn't see the device or the screen tech anymore -- we saw a book. We won't speculate on what prolonged use will feel like, but there is data out there that suggests the technology might not be as important as some people think it is when it comes to e-reader displays.

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software

Operating system / User interface

 
By now you should know that the iPad's interface is nearly identical in every way to the iPhone or iPod touch UI. The reason for that is obvious: it's built on the same operating system, a derivation of OS X for mobile devices. As far as actual navigation on the device goes, it really is exactly like the iPhone. You have pages and pages made up of grids of icons, a dock for your favorite apps (up to six, mind you), and a persistent status bar which displays the time and other information. In our opinion Apple has missed a huge opportunity to open up the "desktop" space on the iPad and allow for micro-apps or widgets on these screens. On the iPad there isn't really a single glanceable piece of information you can get at beyond the time and WiFi status -- and using all of that gorgeous screen real estate just to display a widely spaced grid of icons is not only a waste, but just kind of looks silly. In truth, if Apple's developers believe that it's not helpful to give people more than a single thing to look at at one time, they're not only wrong, but they're contradicting years of improvements to the company's desktop OS. That said, there are a few new components present in the iPad UI which shows that Apple has put some effort into expanding the language of this OS.

Besides those quirks we've come to know, love, and / or gripe about on the iPhone, the company has augmented the existing user interface with a small handful of tools. Before we talk about the overall feel of using this device, we wanted to break down those new elements:
Pop-overs (modals): Windows which pop up and hover above the content you're interacting with, used to excellent effect within the iPod app for displaying track listings when you touch an album, or getting information on books or music to purchase in the iBookstore and iTunes. These modals have their own navigation and points of interaction separate from the main content you're working with.
Split screens: Exactly what it sounds like. Apple is using all that big real estate to break up what would have been multiple pages on an iPhone, dividing up the content into segments of the same screen. In the mail app, that means you can look at the list of your emails while keeping a message in view, or keep your multi-page work in Keynote available to you even when editing (think how Preview handles a folder of images).
Tap-and-hold: Now, this is present in some places on the iPhone, but Apple has really expanded its use with the iPad, offering lots of situations where a long press gets you deeper, contextual interactivity and functionality. We're big fans of this gesture on other devices (hello, Android), and it's nice to see Apple putting it to better use within the iPad's UI. We hope this trend continues throughout the company's mobile OSs.
Contextual menus: While tap-and-hold gets you some options for context-specific menus, the iPad interface is littered with other single tap buttons that pop open those same kind of options. The shift certainly seems to be towards these transient menus as opposed to paging through screens like we're used to on the iPhone.
Toolbar drop-downs: Apple hammered on toolbar items with previous iterations of the iPhone OS, but on the iPad, toolbars aren't just links to deeper pages -- they're self-contained menus, often with lots of levels and options for tweaking the work you're doing. They are literally all over the iPad.
Tabs (or Cover Flow) everywhere: You know how Safari handles multiple pages? Well that behavior is used throughout the iPad to navigate through files or lists of options. In Safari, as in other apps, the content is presented as a grid, while elsewhere it's a scrollable list akin to Mobile Safari's present use (or webOS cards).
Nearly full-sized virtual keyboards: In portrait mode, we were able to tap out some messages using our thumbs, but we mostly did single finger typing. On the other hand, the landscape keyboard is big and totally usable. In fact, we were surprised at how quickly and accurately we could bang out emails on it.
So what does this all mean for the experience of using the device? Well if you're not getting the message, we'd like to point out that we haven't mentioned files, folders, or windows. That's because there's no such thing in the universe of the iPad. This isn't a computer the way you think of a computer. All of these UI additions to the iPhone vocabulary help you do more and go further than what is possible on an iPhone, and a lot of the applications you'll use on the iPad are far more expansive than what the iPhone offers, but it's not like any computer you've ever used. This is something totally different -- a hybrid of sorts -- and while the user interface will feel familiar to most, it's also simply not a PC in any way. You will get work done with it, play with it, consume content with it, but the underlying framework of the real operating system is almost completely invisible. For instance, in applications like Numbers or Keynote, you don't have "files," rather a long, Cover Flow-style list of work to scroll through. Have 200 documents you've "saved"? Tough -- you just have to scroll through them all to get to the last one. To say that sometimes it feels like a computer for beginners might be overkill. But it's close.

 
There's no question that the route Apple has taken is genius; they've built a "computer" that's so obvious and easy to use that anyone can pick it up and understand it immediately. And there's a lot to like, particularly in some of the innovative and engaging applications being built by third party developers right now, like the Marvel app, TweetDeck, or SketchBook Pro. But there are holes here too -- big ones -- and not just in the user interface.

For starters, as we mentioned earlier the iPad doesn't support multitasking, save for Apple's own applications: Safari, iPod, and Mail. Everything else you use on the device is a jump-into and then jump-out experience, which means that for things like IM apps, you're either having a conversation or you're not. For those of us who are used to the iPhone way of doing things, that's at least familiar, but if you're looking to have a conversation while getting your email in order (as you would on a laptop), you're out of luck. The same goes for those of us who like to keep a Twitter app open in the background to monitor updates. Even updating settings or downloading software is a chore due to the stop-start nature of the OS. You just have to go one. at. a. time. That's almost acceptable for a smartphone -- you don't expect laptop performance -- but this is different. Admittedly, there aren't a huge number of scenarios where you need to be multitasking, but it's not uncommon for Engadget editors to keep a running IRC session, AIM, a browser, Twitter app, Skype, and music player open at the same time, and we suspect a lot of you out there do the same (or similar). So how much of a stumbling block is the lack of multitasking? The honest truth is that a large number of users won't notice or care, which is why it's easy for Apple to ignore the problem (or claim that their OS supports the functionality because they allow a handful of their native apps to run in the background). For the rest of us, this is starting to feel just like copy and paste -- a problem so obvious and so easy to fix that it's just perplexing Apple doesn't come up with a solution and end the conversation. The iPad may do many things better than a netbook, but multitasking is not one of them.

Adding difficulty to that lack of multitasking is the way the iPad handles notifications. As you know, Apple provides a method of utilizing push notifications to circumvent backgrounding an app. For instance, with AIM set to deliver push messages, you can still see what your contacts are IM'ing at you, and jump back into the app when you need to respond. That's all well and good, but Apple is still handling notifications in the same terrible, interruptive manner that it uses on the iPhone. Namely, pop-up messages that must be dismissed by the user. Imagine if you had to repeatedly click "OK" on a pop-up window which froze you out of the application you were working in every time you got an IM on your laptop, and you'll start to get the idea. Again, this isn't great on a phone, but hey -- it's a phone. On your revolutionary new computer-like device? It's extremely annoying. You can always set the notifications to just a sound and badge, but we know Android and webOS handle this more elegantly, and can't figure out why Apple won't do the same.

 

To put a point on the iPad's UI and the user experience: there is no question that Apple has created an engaging, simple, and surprisingly powerful platform for this device. For many of the applications -- especially some of the third party titles starting to trickle out -- the stuff people are coming up with is insanely clever, just plain cool, or both. For many consumers, it will be easy enough to accomplish much of what you would with a netbook or laptop on the iPad, and yet other experiences will extend far beyond what you would do on a typical computer. It's not a laptop replacement, and this OS can't do everything a laptop can do -- but maybe it doesn't have to.